Privacy Policy for Eternally Open-Arted

EFFECTIVE FROM AND LAST UPDATED: 21ST JULY, 2026.

Eternally Open-Arted ("the Business", "we", "us", or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy sets out how we handle your personal information to ensure total transparency, security, and professional integrity.

1. Collection of Personal Information

We collect personal information that is necessary for the primary purpose of providing high-end artistic works and bespoke services. This includes:

• Identification & Contact Data: Full name, shipping address, billing address, phone number, and email address.

• Financial Data: Payment details processed through Shopify Payments. We do not store full credit card numbers on our internal servers; all financial processing is encrypted and handled by our secure payment gateway.

• Provenance & Commission Data: We document and retain records of ownership (provenance) and correspondence regarding commissioned works. This is a permanent record-keeping requirement for original fine art to maintain the value and history of the piece.

2. Purpose of Collection and Use

We use your information strictly for the following dedicated professional purposes:

• Contractual Fulfillment: To process payments, verify identities, and fulfill orders for original artworks.

• Secure Logistics: We disclose necessary shipping details to third-party couriers, specifically Pack & Send, to facilitate the safe, professional, and insured transit of your purchase.

• Administrative Communication: To provide order confirmations, tracking details, and respond to specific enquiries.

• Marketing: Only where you have provided express "opt-in" consent, we may send information regarding new collections or exhibitions. You may revoke this consent at any time.

3. Disclosure to Third Parties

We only disclose personal information to third parties who are essential to our operations:

• Platform Providers: Shopify (our website host) and related technical service providers.

• Fulfillment Partners: Professional art couriers and logistics coordinators required for the delivery of high-value items.

• Legal Requirements: We will disclose information if required to do so by Australian law or to protect our legal rights in the event of a dispute or fraud investigation.

4. Data Security & International Transfers

We take all reasonable steps to protect your information from unauthorised access, modification, or disclosure. As Shopify is a global platform, your data may be stored or processed on servers located outside of Australia. By using our Services, you consent to these international transfers. We ensure these third parties adhere to strict data protection standards.

5. Authenticity & Accuracy

Due to the unique nature of original art, the information you provide for shipping must be 100% accurate. The Business is not liable for loss or misdelivery resulting from incorrect information provided by the customer.

6. Your Rights

Under the Privacy Act, you have the right to:

• Access the personal information we hold about you.

• Request the correction of inaccurate data.

• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

7. Contact Details

For all privacy-related enquiries, please contact the Business directly:

Principal Artist/CEO: Tiffany Gow

Business Name: Eternally Open-Arted

 

Business Address: 

Eternally Open-Arted

C/O Tiffany Gow

2/290 Boundary Street

Spring Hill

QLD 4000

 

Email: Please use the official contact form via this Link here